TEASY - The new Wollenhaupt AI chatbot
Digital service and tea consultation
What can the new AI chatbot TEASY do?
TEASY[derived from TEA & EASY] provides quick and easy answers to questions about our service (FAQ) and our tea range - from classic varieties to innovative tea blends. Among other things, TEASY helps with
- Flavour & aroma profiles
- Assortment & inspiration
- Recipe search & recommendations
- Preparation & dosage
How does the AI chatbot work?
In times of increasing demand for information, the AI chat bot provides support where personal advice reaches its limits, for example outside our opening hours or during peak customer service times.
Complementing rather than replacing - our philosophy remains unchanged:
Personal advice is and will remain central. TEASY also serves as digital support, bundling tea knowledge and making it accessible in dialogue form in the chat. Alternatively, our interactivetea advisorhelps you to find the right tea based on tea categories and flavours.
Digital solutions in specialised retail
Digital AI advice has long been part of practice in bricks-and-mortar specialist retail. Touchscreen solutions, e.g. on tablets, successfully complement personalised advice and make it easier for new or less experienced employees in particular to get started.
Test TEASY in everyday life and discover the possibilities of digital tea advice. Your feedback will help us to further develop the service in a targeted manner.
Ask TEASY now