Hint and Complaints Portal

For Wollenhaupt Tee GmbH, respect for nature and its gifts is just as important as respect for the people who work in all areas of our procurement and value chain. Respect for the people who produce, sell, purchase, and enjoy our products. Respect for the needs of all people directly and indirectly connected to our products.

We are committed to combining our economic activities with ethical and moral principles, also in the spirit of the Hanseatic merchant tradition. In doing so, we are guided by the OECD Guidelines for Due Diligence for Responsible Business Conduct.

It is very important for us that you contact us if you suspect violations of laws or guidelines that are within the control of our company. This makes a significant contribution to the improvement of our processes.

Essentially, the aim is to point out possible grievances in the following categories:

Human rights
Conflict of interest
Occupational safety
Corruption
Product Safety & Compliance
General Code of Conduct
Environmental protection
Food safety
Antitrust and Competition Law
Data privacy and security
Discrimination, harassment, bullying
Finances
Criminal law
Export Controls, Sanctions
Sexualized violence
Money Laundering / Terrorist Financing
Procurement, Public Procurement & Aid
Supply chain
Tax law

All reports received will be reviewed and we will take appropriate measures to counteract the grievances communicated.

Important note: Please do not use this portal for product complaints!