Privacy

Privacy Policy

I. General information and legal basis

The following declaration informs you of which type of person data is collected by us as the controller on this website, for which purpose, and to what extent this data is made available to third parties.

1. Controller:
Wollenhaupt Tee GmbH
Gutenbergstr. 33-35
21465 Reinbek

Email: info@wollenhaupt.com
Internet: www.wollenhaupt.com

Authorised managing director:
Dirk Wollenhaupt

Data protection officer
Julia Kienbaum-Duus
Kampweg 1, 21035 Hamburg;
Tel. 040-241896127, Email: datenschutz@scanmedia.net

2. Legal basis of the processing
The processing of personal data requires a legal basis, which we would like to present to you below. For the processing of personal data for which we obtain the consent of the data subject, Article 6 paragraph 1 letter a of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis. For the processing of personal data which is necessary for the fulfilment of a contract, where its party to the contract is the data subject, Article 6 paragraph 1 letter b of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis. This includes processing operations necessary to perform pre-contractual measures.
If the processing of personal data is necessary for the fulfilment of a legal obligation, which our company is subject to, Article 6 paragraph 1 letter c of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis.
If the processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not prevail over the first interest stated, then Article 6 paragraph 1 letter f GDPR shall serve as the legal basis for processing. The legitimate interest of our company is in the conduct of our business activities as well as in the analysis, optimisation and maintenance of the security of our online offer.

II. Log files, hosting

In the server statistics, such data is automatically stored, which the browser transmits to us within the scope of our legitimate interest in performing analysis and for security reasons (so-called "logfiles"). Such storages are deactivated.
We make use of hosting services. These serve to provide infrastructure and platform services, computing capacity, storage space and database services, security and technical maintenance services to maintain the operation of this online offer.
In this process, we or our hosting provider process stock data, contact data, content data, contractual data, usage data, meta and communication data of customers, interested parties and visitors of online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer.

III. Contractual processing

The personal data provided by you, such as the name, address or e-mail address will only be used internally to answer your contractual requests, to process your orders or to provide you with access to certain contractual information.

IV. Contact, Application data

1. General contact, contact form, catalogue order
When you contact us by e-mail, using the contact form or by catalogue order form, we will save your information to answer your questions.

A transfer to third parties shall fundamentally not take place, unless valid data protection regulations justify a transfer or we are obliged to do so by law. You can withdraw your consent that you have granted with effect for the future at any time. In case of cancellation your data shall be immediately deleted. Your data will otherwise be deleted if we have processed your request or the purpose of the storage has been omitted. You can always inform yourself about the data stored about you.

 

2. Application data
You can also send an application to us via our contact (applications) form. The data entered is processed and used exclusively for the purpose of selecting candidates. By submitting your application, you agree to be contacted and informed in writing and / or by telephone as part of the application process. Please note that your data will not be stored anonymously, but will be accessible to our human resources department and the bodies responsible for the vacancy. We only wish to assess all applicants according to their qualifications regardless of their race, ethnic origin, gender, religion or beliefs, disability, age or sexual identity. We therefore ask you to refrain from providing such information in the application if at all possible. You may amend your application at any time, or cancel it and revoke your consent. Please contact our team to this end.

V. Cookies

This website uses cookies. Cookies are small text files which are stored on your computer and through which the place that sets the cookie is fed certain information. They are used to make the Internet offer more user-friendly and effective, and / or to facilitate navigation on our website.
You can, of course, also use our website without accepting cookies. You can also configure your browser settings in accordance with your wishes and in overall terms, e.g. refuse acceptance of third-party cookies or all cookies, or delete cookies that have already been stored. If you do not accept cookies, please note that our offer may not work faultlessly in this case.
You can find out which function on our website places cookies further below in the area of the individual functions.

VI. Registration

Our website offers a registration option. The personal data entered during the registration process will be transmitted to the controller for processing. The data entered is processed and used exclusively for the purpose of internal use.

When registering, the IP address of the user and the date and time of registration are saved. This serves to prevent misuse of the services. The data will not be passed onto third parties. An exception applies if there is a legal obligation to share.

The registration of the data is required for the provision of content or services. Registered persons have the possibility at any time to delete or modify the stored data. The data subject receives information about the personal data stored about him at any time.

 

VII. Passing on of data to third parties

We only pass on data to third parties if this is necessary to fulfil the contract and/or we are statutorily obliged to do so in an individual case.

In some cases we make use of external service providers in accordance with our legitimate interests with regard to analysis, optimisation and economical operation of the online content. This always requires that the third-party providers of this content access the IP address of the users, due to the fact they could not send the content to their browsers without the IP address. The IP address is thus necessary for the presentation of this content. Third party providers may also use so-called pixel tags (invisible graphics, also called "web beacons") for statistical or marketing purposes. Using “Pixel Tags” information such as user traffic can be evaluated on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, among other things, technical information similar to the logfiles. We have listed our service providers below.

If your data is to be used for other purposes, we will inform you beforehand and use the data only if you have explicitly declared your consent to this.

1. Google service provider
We use services, for which  Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, ("Google") is responsible, in accordance with our legitimate interests in the analysis, optimisation, and economic operation of our website. Google LLC as an affiliate company is furthermore certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law
(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

a. Google Analytics
This website uses Google Analytics as a website analysis service. Google Analytics uses so-called “Cookies”, text files, which are stored on your computer and make it possible to analyse your use of the website. The information produced by the cookie concerning your use of this website (including your IP address) will be transmitted to a Google server in the United States and stored there.

We would like to point out that this website uses Google Analytics with the "_anonymizeIp()" extension and therefore IP addresses will be shortened before transfer by Google within the European Union or in other contractual states of the agreement on the European Economic Area to rule out direct personal references. Only in exceptional cases will the complete IP address be transmitted to a Google server in the United States and abbreviated there.

By order of the provider Google will use this information to evaluate your use of the website to compile reports concerning the website activities for the website operators and to render additional services linked with the use of the website and the Internet. Google will also transfer this information to third parties if necessary, if this is statutorily stipulated or if third parties process this data on behalf of Google. Google will under no circumstances link your IP address with other Google data. You can prevent the installation of the cookies by setting your browser software accordingly; however we draw your attention to the fact that you may not be able to use all the functions of this website in that case.

To obtain information about the purpose and scope of the data collection, and the additional processing and use of the data by Google as well as your rights and setting options in relation to this for the protection of your private sphere please consult the data protection guidelines of Google at www.google.de/intl/de/policies/privacy/ and specifically for Google Analytics at www.google.com/policies/privacy/partners/ and at support.google.com/analytics/answer/6004245

You declare your agreement to the processing of the data collected about you by Google as described above and for the aforementioned purpose by using this website.

You can object to the data collection and storage by Google for the respective device at any time becoming effective for the future in connection with use under this link: tools.google.com/dlpage/gaoptout

You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set, which prevents the future collection of your data when visiting this website with this device: Google Analytics deaktivieren

Notice: If you delete your cookies, this will result in the deactivation cookie being deleted as well and you needing to store it once more.

b. Google Maps
This site uses the Google Maps map service. To help you find your way around, we have incorporated Google Maps maps into our website. In this processing, our cooperation with Google is based on a joint liability agreement under Art. 26 GDPR, which can be accessed here.

See here: privacy.google.com/intl/de/businesses/mapscontrollerterms/

By connecting to our website, Google can determine from which website your request has been sent. Furthermore, your IP address will be sent via your browser to Google. This information is generally transmitted to a Google server in the USA and stored there. In order to display the content in your browser, Google must receive your IP address, otherwise Google could not provide you with this embedded content.
The provider of this site has no influence on this data transfer.

For more information about Google's data processing, please refer to the Google Privacy Policy at www.google.com/intl/en/policies/privacy/.

c. Google -  Youtube
We use the provider YouTube, a service provided by Google, for the integration of videos.
These videos are stored on www.youtube.com and are directly playable from our website. YouTube uses cookies for data collection and statistical data analysis. YouTube uses cookies, among other things to record reliable video statistics, prevent fraud, and improve usability. The information produced by the cookie concerning your use of this website (including your IP address) will also be transmitted to Youtube servers in the United States and stored there.  Your IP address cannot be assigned unless you have logged in or are permanently logged in to YouTube or another Google service before the page view. If you want to prevent such transmission of data you must log out from your Youtube account and your other Google accounts.
Through the YouTube cookies we receive statistical values to retrieve individual videos embedded in the website without reference to the respective user.

YouTube's embedded videos are used within the scope of permitted use by YouTube, which all users must accept. If you detect copyright infringement, please report it directly to YouTube. We use embedded YouTube videos in the extended privacy mode. This means that YouTube does not store cookies for a user who is viewing a website with an embedded YouTube video player, but does not click on the video to start playback. If you click on the YouTube video player, YouTube may be able to save cookies on the user's computer. We draw your attention to the fact that we as the provider of the website do not receive any notification of the content of the transmitted data as well as its use by Youtube. For more information about YouTube's official privacy policy, please visit www.google.com/intl/en/policies/privacy/ and support.google.com/youtube/answer/171780= de.

d. Google Fonts

Google Web Fonts are used to visually improve the presentation of various information on this website. The web fonts are transferred to the browser's cache when the page is opened so that they can be used for display. If the browser does not support Google Web Fonts or does not allow access, the text will be displayed in a default font. No cookies are set for website visitors when they call up the page. Data transmitted in connection with the page view is sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. The server will receive the information which of our webpages you have visited. The IP address of the browser of the terminal of the visitor of these webspages is also stored. It will not be associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail. You can set your browser so that the fonts are not loaded by the Google servers. For information about Google Webfonts' privacy policy, please visit the following page: developers.google.com/fonts/faq;


General information on data protection can be found in the Google Privacy Center: www.google.com/intl/de-DE/privacy/

e. Google Tag Manager

We use the Google Tag Manager.  This allows us to manage web page tags via a user interface and thus, for example, to integrate Google marketing services into our online offer. The Tag Manager itself does not process any of the user’s personal data. For each Google service, please refer to the relevant Notices and the Usage Policy at www.google.com/intl/en/tagmanager/use-policy.html.

2. Facebook
We use services of the social network Facebook.com in accordance with our legitimate interests in the analysis, optimisation, and economic operation of our website, which are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law
(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

a. Facebook Social Plugins
Our website uses the plug-in (“plug-ins”) of the Facebook social network. Our legitimate interest lies in improving the quality of our website.

We use the so-called 2-click solution. This means that when you visit our website, initially no personal data is passed onto the provider of these plugins. Personal data will only be transmitted if you click on one of the plugins: By activating the plugin, data is sent automatically to the respective provider where it is stored (in the case of US providers in the USA).
For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged in to Facebook while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by Facebook. The information collected may then be assigned to your personal account at Facebook. If, for example, you use the Facebook Like button, this information will be stored in your Facebook account and published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your browser to prevent the Facebook plug-in from loading.

Further information about the collection and use of data as well as your rights and protection options in Facebook's privacy policy found at www.facebook.com/policy.php


Further information about the possible plug-ins and their respective functions is available from Facebook at

developers.facebook.com/docs/plugins/

3. Twitter
Our website uses the plug-in of the Twitter social network. The Twitter service is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter").
Through certification according to the EU-US Privacy Shield
(https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active) Twitter guarantees that it will follow the EU's data protection regulations when processing data in the United States.

We use the so-called 2-click solution. This means that when you visit our website, initially no personal data is passed onto the provider of these plugins. Personal data will only be transmitted if you click on one of the plugins: By activating the plugin, data is sent automatically to the respective provider where it is stored (in the case of US providers in the USA).
For technical reasons, it is necessary for Twitter to process your IP address. In addition, the date and time of your visit to our website will also be recorded.

If you are logged in to Twitter while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by Twitter. The information collected may then be assigned to your personal account at Twitter. If, for example, you use the Twitter Tweet button, this information will be stored in your Twitter account and may be published on the Twitter platform. To prevent this, you must either log out of Twitter before visiting our site or make the appropriate settings in your Twitter account.

Further information about the collection and use of data as well as your rights and protection options in Twitter's privacy policy found at twitter.com/privacy

4. Xing

The “XING share button” is in use on this website. The service is operated by XING AG, Dammtorstr. 30, 20354 Hamburg („XING“). When accessing this website, your browser connects for a short time to the XING servers which provide the “XING share button” features (including the visitor counter). XING does not save any of your Personal Data when you access this website. XING does not store IP addresses, nor does it use cookies to monitor your behavior with regard to the “XING share button”. If you click on the XING share button on our website, you will be redirected to the XING homepage where, provided you are logged in, you can publish a status update about the content of the website. Please visit the following website to view the latest privacy policy for the “XING share button” and other information: dev.xing.com/plugins/share_button/privacy_policy

5. Live Chat
We use a live chat of Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the live chat as a contact form to chat with our staff in near real time. At the start of the chat, personal data is collected.

- Date and time of the call,
- browser type/version,
- IP address,
- operating system used,
- URL of the previously visited website,
- amount of data sent.
- First name, last name
- email address

Depending on the course of the conversation with our employees, further personal data may arise in the chat, which are entered by you. The type of data depends strongly on your request or the problem you describe to us. When you visit userlike.com, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that is executed on your computer and enables the chat.

Furthermore, Userlike stores the chat record. This shall not only spare you the inconvenience of recalling the whole chat history of past chats when you ask for our assistance via live chat but shall also ensure an continuous quality control regarding our live chat. If you do not want to have your chat record stored please contact us and we will delete it immediately. The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 letter b and f, GDPR.

Further information can be found in the Userlike’s privacy police: www.userlike.com/terms.

VIII. Rights of the data subject

You have a right to information about the personal data stored by us. According to the statutory provisions you are also entitled to the correction of incorrect data, blocking, data portability and deletion of your personal data. To do so please send an email to us with the subject line "Privacy".
You also have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of personal data concerning you is in breach of the law.

If you have provided your consent, you have the right to revoke your consent at any time. This does not affect the legality of the processing performed on the basis of the consent until the revocation is received.

You can object to the future processing of your personal data in accordance with the legal requirements at any time. The objection may in particular be made against processing for direct marketing purposes.

IX. Storage duration of the personal data

We store personal data for the duration of the respective statutory retention period or as long as the purpose of the collection continues to apply. Following the expiry of the retention deadline, the data will be routinely deleted, unless there is a need to initiate a contract or fulfil the contract. Unless the users' data is deleted because they are required for other and legally permissible purposes, their processing will be restricted insofar as this is possible. The data is blocked accordingly if possible and not processed for other purposes. This applies, for instance, to data of users which must be stored for commercial or fiscal law reasons.

X. Safety information

We make every effort to store your personal data by making use of all the technical and organisational options available in such a way that the provisions of the data protection acts are observed and thus to protect this data. Our website or the communication via our website with us is encrypted via HTTPS.

This privacy policy has been provided by the Rechtsanwaltskanzlei Sieling (law firm Sieling) - law firm specialising in IT law.